FAQS
Shipping
It depends on the shipping address. Orders processing will take 1-2 business days and shipping will take 3-6 business days.
We use DHL, USPS, UPS for small packages and DHE, FORWARD AIR, ROADRUNNER truck shipping for large items.
We provide free shipping in the United States (exclude Hawaii, Puerto Rico & Alaska). Visit https://kichking.com/policies/shipping-policy for more information
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the product type. All options are outlined on the product page, so look out for customization options there or you can contact our for more information.
Payment
- Paypal
- Visa
- Mastercard
- American Express
- Diners Club
- JCB
- Discover
Sure, We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Visit https://kichking.com/policies/refund-policy for more information.
WARRANTY SERVICE
Don't worry! We provide the same warranty policy for both commercial and home use purpose.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.